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Nouv Sites — Will
Chemin des Rannaux 24, 1296 Coppet, Vaud, Switzerland
Email: will@nouvsites.ch
Web: www.nouvsites.ch
Operating as an independent sole trader. Not registered for VAT, being below the CHF 100,000 turnover threshold under Art. 10 LTVA. Referred to below as "the Provider", "we" or "us".
These Terms and Conditions govern all website design and development services provided by Nouv Sites to business clients ("the Client"). They apply to every quote, order and project unless expressly varied in writing and agreed by both parties.
Our services are provided to businesses for business purposes. They are not directed at consumers, and consumer protection provisions relating to distance selling do not apply.
By accepting a quote, paying the first instalment, or otherwise instructing us to begin work, the Client accepts these terms.
Prices published on our website are indicative starting prices. A binding price is confirmed in an individual written quote sent by email. A quote is valid for 30 days from issue unless stated otherwise.
A contract is formed when the Client accepts the quote in writing, including by email, and the first instalment has been received.
Before any payment is due, the Client receives a free preview — a live, working version of the proposed website, accessible by link.
If the Client decides not to proceed after reviewing the preview, no payment is due and no invoice is issued. The Client is under no obligation to explain the decision.
The preview remains our property until paid for. It is provided for evaluation only and may not be published, copied or used commercially. We may withdraw the preview link at any time after the Client declines to proceed.
Unless agreed otherwise in the quote, payment is made in one instalment:the full payment is made once the website is finished and ready to be published to the clients domain
All payments are made by bank transfer in Swiss Francs. We do not accept card payments and process no payments through our website. Invoices are payable within 10 days of issue. The finished website is published once the final payment has cleared.
This does not affect the free preview under Section 3, which precedes any payment.No VAT is charged, as the Provider is below the Swiss VAT registration threshold. Should this change, prices will be adjusted accordingly for future quotes.
If an invoice remains unpaid after the due date we may suspend work and withhold delivery. Interest on late payment may be charged at the statutory Swiss rate of 5% per annum under Art. 104 CO.
To deliver on time, we rely on the Client to provide accurate business information, supply any text, photographs or logos they wish to include in usable quality, respond to questions and review requests without undue delay, and nominate a single point of contact authorised to approve work.
The Client warrants that they hold all necessary rights to any text, images, logos, fonts or other material they supply, and that its use does not infringe the rights of any third party. The Client indemnifies the Provider against any claim, loss or cost arising from material they supplied.
Where the Client supplies no photographs, we may source royalty-free images. The Client remains responsible for confirming these are suitable for their business.
Each project includes one round of revision after delivery of the first full version. A round means a single consolidated set of change requests, submitted together. Revisions cover refinement of the agreed work — wording, images, colours, spacing, corrections.
The following are not revisions and require a revised quote: changes to the agreed structure, number of pages or features; a complete change of design direction after approval; or new content or sections not covered in the original brief.
Further changes after the included round are billed through Care & Updates under Section 8.
Indicative delivery is 5–7 working days for a single-page site, from receipt of all required content and the first instalment. This timeline depends on the Client providing content and feedback promptly; delays in receiving material extend the delivery date correspondingly.
Timelines are estimates given in good faith and are not contractual deadlines unless expressly agreed in writing as such.
After delivery, changes are available on a pay-per-request basis at the rate stated on our website, currently CHF 100 per update request. An update request covers a single consolidated set of changes — for example new opening hours, revised prices, or replacement photographs.
This is not a subscription. There is no minimum term, no recurring charge, and no obligation to use the service. We aim to complete update requests within 5 working days but give no guaranteed response time unless separately agreed.
Domain names are registered in the Client's own name and remain the Client's property. We may assist with registration and technical configuration, but the Client is the owner and is responsible for annual renewal fees payable to the registrar.
Websites are published using third-party hosting providers. Hosting is subject to those providers' own terms and availability. We do not guarantee uninterrupted availability of third-party infrastructure. Where hosting is provided on a free tier, the Client accepts that the provider may change or withdraw those terms.
On receipt of final payment, the Client receives ownership of the delivered website — its design, layout, code and the content written for it — for use in their business. Until final payment is received, all rights remain with the Provider.
The Provider retains ownership of any general-purpose tools, techniques, code patterns or components developed independently of the project and reused across clients. The Client receives a perpetual, non-exclusive right to use these as part of their delivered website.
Third-party assets such as fonts, stock images and libraries remain subject to their own licences.
Unless the Client notifies us otherwise in writing, we do not display the completed website as an example of our work — on our own website, unless the client gives us permission, in a portfolio, and on social media — including screenshots, screen recordings and a link to the live site.
This does not extend to confidential business information disclosed during the project, as set out in Section 14. The Client may withdraw this permission at any time by written notice, and we will remove the material within a reasonable period.
We warrant that the delivered website will function substantially as agreed on current versions of major browsers at the time of delivery. For 30 days after delivery, we will correct any defect in our own work at no charge — meaning a fault present at delivery which prevents the site working as agreed.
This warranty does not cover changes made to the site by the Client or a third party, faults caused by third-party services, hosting or browser updates, or new requirements and content changes, which fall under Care & Updates.
We do not guarantee any particular search engine ranking, level of traffic, or commercial result.
We are liable for damage caused intentionally or by gross negligence, and for personal injury, in accordance with mandatory Swiss law. Nothing in these terms limits liability where such limitation is not legally permitted.
Otherwise, and to the extent permitted by law: our total liability under any project is limited to the total amount paid by the Client for that project; we are not liable for indirect or consequential loss, including lost profit, lost business or loss of data; and we are not liable for the acts, omissions or failures of third-party providers.
The Client is responsible for keeping their own copies of any material they supply.
Each party will keep confidential any non-public business information disclosed by the other during a project, and will not disclose it to third parties without consent, except where required by law. This obligation continues after the project ends.
It does not apply to information which is already public, becomes public without breach, or is independently known.
Personal data is processed in accordance with our Privacy Policy and the Swiss Federal Act on Data Protection.
Where we process personal data on the Client's behalf — for example data submitted through a contact or booking form we have built — we act as a processor and will handle it only as instructed by the Client. The Client remains responsible for compliance obligations relating to their own website visitors, including any required privacy notice on their site.
Either party may terminate a project by written notice if the other is in material breach and has not remedied it within 14 days of being notified.
If the Client terminates after production has begun, the first instalment is retained and any work completed beyond it may be invoiced pro rata. If we terminate other than for the Client's breach, we will refund any amount paid for work not yet performed.
We reserve the right to decline or discontinue work on content which is unlawful, or which we reasonably consider offensive or damaging to our reputation.
Neither party is liable for delay or failure to perform caused by events beyond their reasonable control, including illness, natural events, power or internet failure, or failure of third-party infrastructure.
Affected obligations are suspended for the duration of the event. If it continues beyond 60 days, either party may terminate and settle work completed to that point.
We may update these terms from time to time. The version in force is the one published on this page at the date a quote is accepted, and that version continues to govern that project. Changes do not apply retroactively to projects already agreed.
These terms and any contract formed under them are governed by Swiss law, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.
The place of jurisdiction is Nyon, Canton of Vaud, Switzerland, subject to any mandatory statutory place of jurisdiction.
If any provision is found invalid or unenforceable, the remainder stays in force and the invalid provision is replaced by one closest to its commercial intent.
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